Sunseeker could not control robot with app

I have two Sunseeker Orion X7. Ran one all 2024 and it is incredible. Cut quality is excellent. Consistent GPS RTK. No moving zones. It is great. But I set up a new one at a new location. The mower would back out, everything was connected. Seem to be no issues but then the app would not control the mower. Said I had a bluetooth signal. Said I was connected but I could not drive the mower. Any experience with this?